What a pleasure it was to deal with this company. From my first call inquiring about a couple of pieces of equipment for a home gym through the ordering process and to the delivery and installation, they provided the highest level of customer support. It was a very difficult delivery as we live on the side of the mountain so they had to carry an elliptical, a Life Fitness G7 universal piece by piece, and the weight stacks, etc. up a long very steep set of stairs. They definitely got their 30,000 steps in that day and not a single complaint. They were very polite, friendly and neat and both very knowledgeable about the equipment. I highly recommend this company, you will not be disappointed!